The Baruch College Faculty Handbook

For information on Blackboard and on technology in classrooms see
Instructional Technology At Baruch College.

Technical Support Contacts

For troubleshooting the little problems and glitches that happen
on faculty and adjunct computers and in computer labs your department
technician (for those departments that have one) is your first line
of defense and probably the most handy. These may be software or
hardware problems.

If you have no immediate technical support, or if your technician
cannot remedy a problem, each school has specialists available to
help, as follows:

Austin W. Marxe School of Public and International Affairs:

(646) 660-6774
MSPIA.tech@baruch.cuny.edu

Weissman School of Arts & Sciences:

(646) 312-3886
wsastech@baruch.cuny.edu

Zicklin School of Business:

(646) 312-3050
zicklin.tech@baruch.cuny.edu

BCTC Help Desk: 646-312-1010

For widespread problems (e.g., the entire office has no internet
or email) call the BCTC(The Baruch Computing and Technology Center)
Help Desk (646-312-1010). Such problems involve college networks
and servers that are in the hands of BCTC. Also call the Help Desk
about specific problems with accessing your Lotus email (e.g., logon
is rejected). Finally, by all means call the Help Desk if—after
following the instructions above—you are unable to reach someone
to help you.

BCTC provides access to information and communication technologies
for students, faculty, and staff throughout the Baruch community.
Campus wide support of telephony, videoconferencing, computer networking
communication systems, campus electronic mail, campus file servers,
distance learning, and media services equipment distribution are
included in the services of the BCTC.

From any web browser, you may view the current status of systems
or networks at http://www.baruch.cuny.edu/bctc.

To check your faculty or staff e-mail
with a web browser, go to Faculty & Staff Email and enter
your user name (i.e. Bernard Baruch) and your internet password.

For email addresses (as well as office addresses and telephone
numbers) visit our online directory.

Other Accounts:
Contact your school’s Technology staff for Local Area Network
(LAN) accounts. The college does not support UNIX or mainframe accounts at this
time.

Computer Lab
Baruch Computing & Technology Center

151 East 25th Street, 6th floor

New York, NY 10010

For general information please call:

(646) 312-1103 or 1102

See software applications currently available at the BCTC Labs